Terms & Conditions

Terms & Conditions

Project Outline


Ryan Galbraith will build a website for you according to the description laid out via email. Any additional features, pages, or other changes to project requirements may affect the timeline and costs laid out in the estimate, and will require a separate change order document.

Invoices will be generated on the agreed dates, and are due within 15 days, or on receipt by you or your company. Payments made past an invoice’s due date are subject to a $54 late fee per every month overdue, which you agree to pay. If a website Hosting/Domain is unpaid after the Due date, your service may be suspended. If you cannot pay an Invoice by the Due date, please do get in touch asap.

Ryan Galbraith reserves the right to use visual representations of the final product as part of a project portfolio or case study.



I will always do my best to fulfil your needs and meet your goals, but sometimes it’s best to have a few things written down so that we both know what’s-what, who should do what and what happens if stuff goes wrong. In this contract you won’t find complicated legal terms or long passages of unreadable text. I have no desire to trick you into signing something that you might later regret. I do want what’s best for the safety of both parties, now and in the future.

In short

You are hiring me to design a website for the estimated total price as outlined in our Estimate. Of course it’s a little more complicated, but we’ll get to that.

What Do Both Parties Agree To Do?

As my customer, you have the power and ability to enter into this contract on behalf of your company or organisation. You agree to provide me with everything that we’ll need to complete the project – including text, images and other information – as and when we need it and in the format I ask for. You agree to review our work, provide feedback and approval in a timely manner too. Deadlines work two ways and you’ll also be bound by any dates that we set together. You also agree to stick to the payment schedule set out at the end of this contract.

I have the experience and ability to perform the services you need from me and I will carry them out in a professional and timely manner. Along the way I will endeavour to meet all the deadlines set but I can’t be responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off our work on-time at any stage. On top of this I’ll also maintain the confidentiality of any information that you give me.

Getting Down to the Nitty Gritty


If I’m designing your application, I’ll create designs for the look-and-feel, layout and functionality of your website; theme. This contract includes one main design theme plus the opportunity for you to make up to two rounds of revisions.

If I’m carrying out small design updates to your application, I will edit the agreed layout or look-and-feel of the function you need updating.

In both scenarios; If you’re not happy with the designs at this stage, you will pay me in full for all of the work that I have produced until that point and you may either cancel this contract (rejecting all copyright and ownership and agreeing all works to be deleted) or continue to commission me to make further design revisions at my standard design rate.

HTML and CSS Layout Templates

If the project includes HTML markup and CSS templates, we’ll develop these using valid HTML and CSS code. The landscape of web browsers and devices changes regularly and our approach is to look forward, not back. With that in mind I will test all our markup and CSS in current versions of all major desktop browsers to ensure that I make the most from them. Users of older or less capable browsers or devices will experience a design that is appropriate to the capabilities of their software.

I do not cater for people using Microsoft Internet Explorer 9 and below, and cannot predict the behaviour of that browser.

I will also test that these templates perform well on Apple’s iPad. I will not test old or abandoned browsers, for example Microsoft Internet Explorer 6 or 5.5 for Windows or Mac, previous versions of Apple’s Safari, Mozilla Firefox or Opera unless otherwise specified. If you need us to consider these older browsers, we will charge you at our standard old browser rate for any necessary additional design work, development and testing.

Text Content

I may have written a hundred blog posts but I’m not responsible for writing or inputting any text copy unless I specified it in the original estimate. I’ll be happy to help though, and in addition to the estimate I will charge you at my standard copy writing or content input rate.


You will supply me photographs in digital format. If you choose to buy stock photographs I can suggest vendors of stock photography. Any time I spend searching for appropriate photographs will be charged at our standard discovery rate.

Changes and Revisions

I know from plenty of experience that fixed-price contracts are rarely beneficial to you, as they often limit you to your first idea about how something should look, or how it might work. I don’t want to limit either your options or your opportunities to change your mind.
The estimate/quotation prices at the beginning of this document are based on the amount of work I estimate I’ll need, to accomplish everything that you have told me you want to achieve. If you do want to change your mind, add extra pages or templates or even add new functionality, that won’t be a problem. However, you will be charged accordingly and these additional costs will need to be agreed to before the extra work commences. This additional work will affect deadlines and they will be moved accordingly. I’ll be upfront about all of this if and when it happens, to make sure we’re all on the same page before proceeding. I may also ask you to put requests in writing so we can keep track of changes. If the nature or functions of the project change significantly throughout the process, I reserve the right to deem the current project cancelled. At this point you will pay us in full for all the work we have done and may commission us to complete the new project based on the new requirements. This will require a new quote and contract.

Technical Support

You may already have professional website hosting, you might even manage that hosting in-house; if that’s the case, great. If you don’t manage your own website hosting, or your current hosting environment does not support the solution I’m providing, I can set up an account for you on my hosting business or at one of my preferred, third-party hosting providers. I will charge you a one-off fee for installing your site on a 3rd party server, plus any software. Updates and management of that server, plus any support issues will be up to you.

Legal stuff

I can’t guarantee that the functions contained in any web page templates or in a completed website will always be error-free and so I can’t be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this website and any other web pages, even if you have advised us of the possibilities of such damages.

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.


You guarantee to me that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide us for inclusion in the website are either owned by your good selves, or that you have permission to use them.

When I receive your final payment, copyright is automatically assigned as follows: You own the graphics and other visual elements that I create for you, for this project.

I’ll give you a copy of all files used (via your website Media area) and you should store them really safely as I’m not required to keep them or provide any native source files I used to make them.

You also own text content, photographs and other data you provided, unless someone else owns them. I own the markup, CSS and other code and I license it to you for use on only this project. I love to show off my work and share what we have learned with other people, so I reserve the right to display and link to your completed project as part of our portfolio and to write about the project on websites, in magazine articles and in books about web design.


I’m sure you understand how important it is as a small business that you pay the invoices that I send you promptly. Please see the following payment schedule:

100% of your investment total is due prior to starting the project; Unless formally agreed otherwise via email. You agree that, once paid, all fees / investments / invoices are non refundable.

NB – Completion of design and build: If you are unable to supply all of the right content at this stage, it does not mean I have not done my job. If the invoice is not paid I’m under no obligation to continue with the project in anyway.

Just like a parking ticket, you can’t transfer this contract to anyone else without my permission. This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place. Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of the courts of the Commonwealth of Australia, Australian law.

Authorising your project (via email or via payment) is regarded as a digital signature. By paying any part of or in full, any invoice for your project, constitutes you agreeing to and following this contract, and acknowledging your agreement to the full terms and conditions, and demonstrates your understanding of the project work, as specified via email and or on your initial invoice. Terms and conditions are subject to change, at any time.

To review the Terms and Conditions, and Privacy Policy for using this website, please read my Privacy Policy.